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| Consulting
Times |
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| Warders
Medical Centre, Tonbridge
Monday
to Friday:
8:20am – 11:30pm
2:50pm - 6:20pm
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Penshurst
Surgery
Monday,
Tuesday, Wednesday, Friday:
Mornings and afternoons: 8:20am – 10:30am,
and 4:30pm - 6:30pm
Thursdays:
Mornings only: 8:20am - 11:00am
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| How
to see your Doctor |
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| Our
aim is to deal with today’s problems today,
and also reduce the numbers of patients not attending
. For doctor’s appointments, where possible,
it is helpful if you phone on the day you need to be
seen, rather than booking ahead. You may be asked
whether you think one of our practice nurses can
help or whether it would be helpful to arrange to
speak to the doctor or nurse on the telephone. We
can pre-book a number of appointments. This
system has been introduced to cut down on waiting
times and offer a better quality service.
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| Advice
on the Phone |
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| You
may feel that a problem could be solved by a brief
telephone conversation with your doctor. This can
be helpful to both you and your doctor and it puts
less pressure on busy surgeries. Please make an
appointment for a telephone consultation and your
doctor will ring you. Sometimes speaking at the
reception desk to arrange family planning appointments
or asking for test results can be embarrassing.
To avoid this, it is a good idea to ring the surgery
in the afternoons, when it is less busy.PLEASE
NOTE ALL TELEPHONE CALLS ARE RECORDED |
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| Home
Visits |
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It is really helpful if requests for home visits
can be made before 10.00am. Please give the receptionist
brief details of your illness so that the doctor
can assess the order of priority of his visits when
on rounds. |
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| Out
of ours problems |
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To seek urgent advice or request a home visit at
night or at weekends ring: 08451 552255 (Out
of Hours on Call Service) or NHS Direct on 0845
4647.
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| Sickness
Certificate |
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You do not require a doctor’s certificate
for any illness lasting seven days or less.
Your employer however, may require you to
complete a ‘Self Certificate’ which
you can obtain either from your employer or
local DSS Office, (it is not obligatory to
see a doctor for this). After the seventh
day you will need a doctor’s certificate
and you need to be seen by your doctor. Private
certificates for claiming benefit for private
health insurance for BUPA/PPP claims etc.,
and certificates for HGV/PSV licences and
for various sporting bodies can be provided.
A fee is chargeable for these items at the
BMA recommended rates.
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| Access
for the Disabled (Warders Medical Centre,
Tonbridge) |
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There is dedicated parking for the disabled
and wheelchair access via our main entrance.
There are also toilet facilities for the disabled
and ground floor consulting space. We would
welcome comments and suggestions for improving
our facilities.
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