Appointments

Please be aware that our phone lines as especially busy Monday mornings between 8.00am and 10.00am.  If you can please call back later on in the day.

How To Book Your Appointment

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Calling the Surgery

Our Receptionists will ask you for a brief outline of your problem when you ring to book an appointment.

This is in order to help us to identify the most appropriate place/person for your care.

This is to identify whether our community pharmacy consultation service can help.

This service can offer same day appointments (dependent on time of referral) with a community pharmacist for minor illnesses. Should you need to be referred to an alternative service the pharmacist can arrange this.

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Book a Routine Appointment

I have a non-urgent problem and can wait to be seen.

Please call the practice to book. 

Telephone: 01732 770088

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Urgent but NOT life-threatening

You will be telephoned on the day by an on-call doctor or physcians associate for a shorter appointment to deal with your urgent issue only.

Please make sure that you have your phone with you to receive the call.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

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Request an Appointment online

You can request an online consultation via eConsult.

eConsult - Online Consultation

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.

USE eCONSULT

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Appointment SMS Reminders

The Practice also provides a text reminder service for those patients who have provided us with a valid mobile number. Patients will automatically receive a text with the appointment details. If patients are unable to attend it is possible to text back CANCEL which automatically cancels the appointment.